Privacy Policy

 

Privacy Policy for IslanderVibes.com

 

Last Updated: July 27, 2025

IslanderVibes.com (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020 (“the Act”).

By visiting and using IslanderVibes.com, you agree to the practices described in this Privacy Policy.

 

1. What is Personal Information?

 

Under the Privacy Act 2020, “personal information” is any information about an identifiable individual. This includes, but is not limited to, your name, address, email address, phone number, and any other information that can be linked back to you.

 

2. Collection of Personal Information

 

We collect personal information about you in the following ways:

  • Information you provide directly to us: This includes information you provide when you:

    • Create an account on IslanderVibes.com.

    • Make a purchase.

    • Sign up for our newsletter or marketing communications.

    • Contact us via email, phone, or our website’s contact forms.

    • Participate in surveys, promotions, or competitions.

    • Post reviews or other content on our website.

  • Information collected automatically: When you visit IslanderVibes.com, we may automatically collect certain information about your device and Browse activity, including:

    • Your IP address.

    • Browser type and version.

    • Operating system.

    • Referring website.

    • Pages you view on our site.

    • Date and time of your visit.

    • Clickstream data.

    • This information is primarily used for analytical purposes to improve our website and services, and generally does not identify you personally.

  • Information from third parties: We may receive information about you from third-party services that integrate with our website, such as payment processors or shipping providers, to facilitate your orders.

 

3. Purpose for Collecting Personal Information

 

We collect your personal information for the following lawful purposes:

  • To provide products and services: To process your orders, manage your account, deliver products, and provide customer support.

  • To communicate with you: To respond to your inquiries, send order confirmations, shipping updates, and important service-related notices.

  • Marketing and promotions: To send you newsletters, special offers, and information about products or services that may be of interest to you, where you have consented to receive such communications. You can opt-out of marketing communications at any time.

  • Website improvement: To analyse website traffic, understand user behaviour, and improve our website’s functionality, content, and user experience.

  • Security and fraud prevention: To protect our website and users from fraudulent activities and to ensure the security of our systems.

  • Legal compliance: To comply with our legal obligations under New Zealand law.

 

4. Disclosure of Personal Information

 

We may disclose your personal information to the following parties, only to the extent necessary for the purposes outlined in this Privacy Policy:

  • Service providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, website hosting, marketing, and analytics. These providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.

  • Legal and regulatory authorities: If required by law, court order, or a government agency with legal authority to request the information.

  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

  • With your consent: We may disclose your personal information to other third parties with your explicit consent.

We will take reasonable steps to ensure that any third parties to whom we disclose your personal information are subject to privacy obligations comparable to those in the Privacy Act 2020.

 

5. Overseas Disclosure

 

IslanderVibes.com uses service providers (e.g., cloud hosting, email marketing platforms) that may store or process your personal information outside of New Zealand. While we endeavour to choose providers with strong privacy safeguards, your information may be subject to the laws of the country where it is stored.

By providing us with your personal information, you consent to the potential transfer and storage of your information outside of New Zealand. We will take reasonable steps to ensure that any overseas recipient of your personal information is required to protect that information in a way that provides comparable safeguards to the Privacy Act 2020.

 

6. Security of Personal Information

 

We take reasonable steps to protect your personal information from loss, unauthorised access, use, modification, or disclosure. This includes:

  • Implementing appropriate technical and organisational security measures.

  • Using secure server hosting and data encryption where appropriate.

  • Limiting access to personal information to authorised personnel only.

  • Regularly reviewing our security practices.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

 

7. Accessing and Correcting Your Personal Information

 

Under the Privacy Act 2020, you have the right to:

  • Request confirmation of whether we hold any personal information about you.

  • Access the personal information we hold about you.

  • Request correction of any inaccurate or incomplete personal information we hold about you.

To make an access or correction request, please contact us using the details provided below. We may require evidence to confirm your identity before processing your request. We will respond to your request within 20 working days. We may charge a reasonable fee for providing you with copies of your personal information, but we will inform you of any such fee beforehand.

 

8. Retention of Personal Information

 

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide you with our services, and to comply with our legal obligations. When your personal information is no longer required, we will securely dispose of it.

 

9. Cookies and Tracking Technologies

 

IslanderVibes.com uses “cookies” and similar tracking technologies to enhance your Browse experience and collect information about how you use our website. Cookies are small data files stored on your device that help us remember your preferences, analyse website traffic, and provide targeted advertising.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

 

10. Links to Other Websites

 

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any website you visit.

 

11. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of IslanderVibes.com after any changes signifies your acceptance of the revised Privacy Policy.

 

12. Contact Us

 

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to make an access or correction request, please contact us:

Email: privacy@islandervibes.com

 

 

For further information on the New Zealand Privacy Act 2020, you can visit the Office of the Privacy Commissioner’s website: www.privacy.org.nz